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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brian Durham

Brian Durham

November 4, 2024

5  out of  5
rating by Brian Durham
"Excellent customer service!!"
We responded:
"Thank you, Brian! We're thrilled to know that our commitment to providing excellent customer service shines through. Helping you protect what matters most is our priority, and we’re here to make your insurance experience as smooth as possible. Looking forward to being here for all your future insurance needs! -Adalie"
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Valarie Fink

November 4, 2024

5  out of  5
rating by Valarie Fink
"I have been with the same insurance company for 38 years, until last year. I dropped my name/number in a raffle drawing at our local festival and received a call from Kori Kirkpatrick. Kori and Adalie Allen's State Farm Agency were able to save my family around a thousand dollars; which included adding two renters policies and an Umbrella policy for further protection. Kori made the process to change insurance companies so easy. She is pleasant and very knowledgeable."
We responded:
"I’m happy to hear that Kori's knowledge and friendly demeanor truly made the transition to State Farm a breeze. We're thrilled to hear that you found the process simple and enjoyable. If you ever have more questions or insurance needs in the future, don't hesitate to reach out. Thanks for choosing State Farm and for your kind words! - Adalie"
Profile photo of Yiyang Chen

Yiyang Chen

October 31, 2024

5  out of  5
rating by Yiyang Chen
"Super friendly and helpful!"
We responded:
"Thank you for your review, Yiyang! I am thrilled to see that your experience was worthy of five stars! If you have any questions or concerns from your visit with us, give me a call! - Adalie"
Profile photo of Tracy Lamptey

Tracy Lamptey

October 28, 2024

5  out of  5
rating by Tracy Lamptey
"Very informational and helpful!"
We responded:
"Tracey, thanks so much for the 5-star review! We are so grateful for your business and support. Please let us know if you ever need anything. We are always here for you! - Adalie"
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Jeff Headdy

October 16, 2024

5  out of  5
rating by Jeff Headdy
"Adalie and her staff go above and beyond for your insurance needs! Sara has been great to work with and always gets back to me in a timely fashion . I would highly recommend this office for all your insurance needs!!"
We responded:
"Thank you for your awesome review and feedback on your experience with us, Jeff! I am so happy that we were able to give you the assistance you needed. We will be sure to let Sara know of your kind words and don’t hesitate to give us a call if you have any questions going forward! - Adalie"
Profile photo of Ikue Newson

Ikue Newson

October 16, 2024

5  out of  5
rating by Ikue Newson
"Very responsive and nice staff, I have been satisfied with their service for 3 years now. I would definitely recommend to anyone looking for insurance coverage"
We responded:
"Hi Amy! Thank you for your review and kind feedback! We always appreciate hearing from our customers about their experiences with us, and I am happy to see that we were able to provide you the assistance you were looking for. If you have any questions or need more assistance moving forward, give us a call! - Adalie"
Profile photo of Sarah McGovern

Sarah McGovern

October 5, 2024

5  out of  5
rating by Sarah McGovern
"I highly recommend State Farm. I was extremely surprised the savings on my home and auto. Korina Kirkpatrick was very helpful walking me through step by step. Check out State Farm at 5015 W State Rd 46 Bloomington, IN. Agent Adalie Allen. It will save you money! Thanks State Farm!"
We responded:
"Thank you for your review, Sarah! We're delighted to hear about your excellent experience with Kori and the team. At State Farm, we pride ourselves on delivering top-notch service and making sure all your insurance needs are met swiftly and efficiently. Your recommendation is greatly appreciated, and we’re excited to continue serving you! - Adalie"
Profile photo of Kim Thorsen

Kim Thorsen

August 21, 2024

5  out of  5
rating by Kim Thorsen
"After submitting a request for quote on the app, I was contacted immediately by this office! Cheyenne White was extremely helpful with setting up a new insurance policy and answered all of my questions. Outstanding customer service!"
We responded:
"Thank you, Kim for your kind words and the 5-star review! We appreciate you sharing the excellent service you received from Cheyenne. Feedback like yours really makes our day! At State Farm, we pride ourselves on being simple to work with, and it’s wonderful to know we’ve lived up to that with you. We'll be sure to pass your kind words along to Cheyenne. Thank you for choosing State Farm, and remember, we’re here when you need us! - Adalie"
Profile photo of Ashley Schaefer

Ashley Schaefer

August 18, 2024

5  out of  5
rating by Ashley Schaefer
"Adalie and her team are always very helpful and quick to respond to questions or policy changes!"
We responded:
"Thank you for your kind words about our office and the review on your experience with us, Ashley! I am glad we were able to help you out with what you needed and provide you with the standard of customer service we hold ourselves to. If you have any other questions, give us a call! - Adalie"
Profile photo of Brian Hamblen

Brian Hamblen

August 16, 2024

5  out of  5
rating by Brian Hamblen
"Cheyenne was very helpful with getting me car insurance and even added on renters insurance! I'm happy to have an insurance agent that I can go in and see at the office now! Not much of a computer person But she took time to explain it to me."
We responded:
"Brian, we're so glad to hear that Cheyenne was able to assist you with both your car and renter's insurance! It's great that you can now stop by the office whenever you need us. We're always here to help, no matter how you prefer to do business. Thanks for choosing us! - Adalie"
Profile photo of Marc Malinger

Marc Malinger

July 23, 2024

5  out of  5
rating by Marc Malinger
"I needed a renter's insurance policy to begin next week for my son attending IU. I went looking for a quote, got busy, and didn't finish. An hour later, I got a call from Cheyenne who asked if she could help me with the quote. I told her my needs and she explained the coverages, additional limits, and premiums, and I can pay for it monthly without any finance charge. Cheyenne made the whole process simple and was very prompt in getting my son what he needs."
We responded:
"Thanks so much for the 5-star review, Marc! We're delighted to hear that you were pleased with our service and pricing. Cheyenne will be thrilled to know she made your experience memorable. We look forward to continuing to serve you with the same level of excellence on your next visit! - Adalie"
Profile photo of Kelly Curtis

Kelly Curtis

July 20, 2024

5  out of  5
rating by Kelly Curtis
"Adalie was so helpful with helping my family and I get our insurance arranged during a crazy time of life! Highly recommend!"
We responded:
"Thank you for the kind words and the 5-star review, Kelly! We are so glad we were able to help you with your insurance needs. We truly appreciate you and your business and if there is anything else we can do for you, don't hesitate to reach out to us! - Adalie"
Profile photo of Russell Brummett

Russell Brummett

July 10, 2024

5  out of  5
rating by Russell Brummett
"Very helpful, understood my situation and corrected the issue right away."
We responded:
"Russell, thanks so much for the awesome review, and for your feedback! We are so glad we were able to understand and help you with your situation. Please don't hesitate to reach back out to us if there is anything you need. thank you so much for your business and support! - Adalie"
Profile photo of Jamie S.

Jamie S.

July 9, 2024

1  out of  5
rating by Jamie S.
"Keep getting quotes for people’s insurance sent to my email that are not my own. I’ve asked repeatedly for my email to be removed from being associated with those quotes for those people and continue to receive emails."
We responded:
"Hi Jamie, I apologize for the inconvenience you've experienced. We take your privacy seriously and will ensure your email is removed from our system immediately. Please reach out to us directly if you have any questions or concerns on the matter. - Adalie "
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trace Callahan

July 4, 2024

1  out of  5
rating by trace Callahan
"Sara helped us with a claim after our work truck was involved in an accident. She even assisted in find a rental work truck during the repairs. We became State Farm clients. Then found they could not insure us due to our business activity. We canceled our insurance May 24th. In July, we are still told they cannot refund our policy payments as they have not proceeded our cancelation. Not sure how long to get our refund. This had not been a good experience."
Profile photo of Ron

Ron

June 29, 2024

1  out of  5
rating by Ron
"Quote from this State Farm (Adalie Allen) was MUCH higher than the same coverage from another State Farm in the area. Go elsewhere."
We responded:
"Ron, we're sorry to hear that you found our quote higher than expected. We strive to offer competitive rates and excellent service. We'd appreciate the opportunity to discuss your concerns further and see if we can find a resolution that better meets your needs. Please feel free to contact us directly. - Adalie"
Profile photo of Heath Owens

Heath Owens

June 10, 2024

5  out of  5
rating by Heath Owens
"The ladies at Allen insurance office were amazing to work with!! I highly recommend them for all your insurance needs"
We responded:
"Heath, thank you so much for the 5-star review and your kind words. We're so glad you had a wonderful experience with the team at my office. It’s our pleasure to assist you with your insurance needs. Your recommendation is highly appreciated, and please remember, we’re just a call away if you need any more assistance or have any questions! – Adalie"
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anita cole

June 3, 2024

5  out of  5
rating by anita cole
"Cheyenne was wonderful. I was very pleased with the customer service she provided."
We responded:
"Thank you, Anita, for your review! It's great that Cheyenne provided you with such excellent customer service. We’ll strive to make sure that each experience with us is just as wonderful. If you have any other needs or questions, don't hesitate to reach out. We're here for you! - Adalie "
Profile photo of Jackson Hembree

Jackson Hembree

June 3, 2024

5  out of  5
rating by Jackson Hembree
"Small unit team. Same day service. No haggle price, simple add on policy’s. From auto to home owners, they keep me out of personal lawsuits and protect my family on the road and at home. I choose to work with them because of their local roots in Bloomington. Quick response and solution for my growing family and company. Keep up the good work. Until next time"
We responded:
"Such an awesome review, Jackson! Thank you so much for taking the time to say such kind things about our office and staff. We appreciate you and your business. Pease let us know if there is anything else we can do for you. We're only a call away! - Adalie"
Profile photo of Luis Garcia

Luis Garcia

June 3, 2024

5  out of  5
rating by Luis Garcia
"Cheyenne did a really good job, helping me find an affordable option for my insurance while still giving me best quality possible! 10/10 Would recommend."
We responded:
"Luis, thank you so much for your kind words! I'm thrilled to hear that Cheyenne provided excellent assistance in finding an affordable insurance option without compromising on quality. We greatly appreciate your recommendation and look forward to assisting you further in the future. - Adalie "
Profile photo of Eric Oxender

Eric Oxender

May 25, 2024

5  out of  5
rating by Eric Oxender
"Friendly and easy to work with, competitive pricing"
We responded:
"Thank you, Eric, for the fantastic review! We're happy to hear that our friendly service made your experience a breeze. Your happiness and confidence mean the world to us, and we can't wait to assist you with any future needs. Remember, we're just a call away whenever you need us. Stay safe and have a wonderful day! - Adalie"
Profile photo of Annette Brown

Annette Brown

May 24, 2024

5  out of  5
rating by Annette Brown
"Always helpful, efficient and reliable! Great staff!"
We responded:
"Annette, thank you so much for the kind review. Your satisfaction with our service means the world to us. We appreciate you and your business, and if there is anything else we can do for you, please don't hesitate to let us know. Have a great day! - Adalie"
Profile photo of Timothy Stewart

Timothy Stewart

May 24, 2024

5  out of  5
rating by Timothy Stewart
"She provided a quick quotation for a new motorhome we were considering. The price was right and we moved forward with the RV purchase. She was able to get policy roll for us over the phone and through messages while we were traveling."
We responded:
"Thank you, Timothy, for the fantastic review! We're happy to hear that our friendly service made your experience a breeze. Your happiness and confidence mean the world to us, and we can't wait to assist you with any future needs. Remember, we're just a call away whenever you need us. Stay safe and have a wonderful day! - Lisa"
Profile photo of Elizabeth Barrow

Elizabeth Barrow

May 20, 2024

5  out of  5
rating by Elizabeth Barrow
"I switched to State Farm this year. I have worked with both Sara J. and Kori K. They have both been fantastic about helping me make the transition a smooth one. They respond quickly and I really appreciate that."
We responded:
"Elizabeth, thank you so much for the 5-star review and your kind words! It’s great to hear that Sara and Kori provided you with fantastic service and made your transition to State Farm smooth and seamless. Quick and responsive service is what we strive for, and we're glad to know you appreciate it. If you need anything else, we're here to help. - Adalie"
Profile photo of Mystic Minnick

Mystic Minnick

May 17, 2024

5  out of  5
rating by Mystic Minnick
"Sara Wade has been amazing through the whole process! Very prompt and always there to answer questions or switch vehicles on my policy because my fiance doesn’t know how to stop buying cars"
We responded:
"Mystic, thank you so much for the wonderful 5-star review! It sounds like Sara Wade has been providing excellent service by being prompt and readily available to assist you with any questions or changes to your policy. Managing multiple vehicles can be a challenge, especially when there's a frequent addition of new cars. It's fantastic that Sara has been there to accommodate these changes and help you navigate through them. If you have any further questions or need assistance with anything else, feel free to reach out to Sara or the team. - Adalie"