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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Terry Reynolds

Terry Reynolds

June 16, 2025

5  out of  5
rating by Terry Reynolds
"Samantha made everything go so easy and smoothly from the time I reported my accident until my car was back in my driveway looking like new."
We responded:
"Terry I'm so glad my team was able to help you in reporting your accident. I hope nobody was hurt in the incident! Thank you for trusting us with your car insurance. Call us or stop by anytime! - Adalie"
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Val Ray

June 13, 2025

5  out of  5
rating by Val Ray
"This office helped me with no hesitation when I called at 330 on a Friday. They answered my questions right away and were able to help me obtain exactly what I needed in a short amount of time."
We responded:
"I'm so glad my team could help you so quickly on Friday when you called in! You are more than welcome to call in again anytime! We always strive to provide the best and fastest service possible. - Adalie"
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Emma C

June 11, 2025

5  out of  5
rating by Emma C
"Stacey was super helpful in switching my policies and getting my renters insurance set up! She walked me through the process and was super sweet! Highly recommend getting insurance through this branch!"
We responded:
"Emma, it's so wonderful to hear my team was able to support you in setting up your renter's insurance, and your switch to our office! We are so happy to have you as a part of the Allen State Farm Insurance Family. Stop by our office or call in anytime. - Adalie "
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Anthony Noethtich

June 3, 2025

5  out of  5
rating by Anthony Noethtich
"Adalie was very professional and patient with me she has been everything a new client would want from an insurance agent"
We responded:
"Thank you so much Anthony, for your very kind words! I'm so glad we were able to help you join, in the most simple and clear process possible! Please call us if you're ever in need! - Adalie"
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Elaine Gaul

June 3, 2025

5  out of  5
rating by Elaine Gaul
"I’ve had State Farm car insurance for over 50 years and home insurance for more than 35. The service has always been exceptional. Returning calls, explaining policies, processing claims—all quickly, efficiently, and thoroughly covered. Personnel are always friendly and knowledgeable. A special thanks to Kori and Cara for taking so much time with us today to answer our questions and update our policies. I can’t imagine going with any other insurance company!"
We responded:
"Elaine, these kind words really mean so much to me! Customers like you, are the reason we do what we do. I'm so happy my team has been able to help you over the years, and especially in this most recent visit! As always, you're more than welcome to come in our office or call us any day! - Adalie"
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Kayla Johnson

May 30, 2025

5  out of  5
rating by Kayla Johnson
"Our sweet insurance agent Stacey is very wonderful and kind, she was fully honest about what we needed and what we would have to do. Best insurance agent i have ever had for my car. I think people like her are why I will be staying with state farm."
We responded:
"Kayla, thank you for this very kind and genuine review! It is so wonderful to hear positive feedback like this about my team. I hope the Allen State Farm family gets to serve you for a long time. Call in or stop by anytime! - Adalie "
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Lee Parker

May 15, 2025

5  out of  5
rating by Lee Parker
"It has been wonderful working with Kori! She was so well informed and helpful. She guided us through the process so easily and made our transition from other insurance company very smooth. We highly recommend her service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that my team provided you with such a positive experience during your transition. Our team strives to make the process as seamless as possible, and it's great to know that their guidance made a difference for you. Your recommendation means a lot to us! If you ever need assistance in the future, please don't hesitate to reach out. Wishing you all the best! - Adalie"
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Yadav G

May 15, 2025

5  out of  5
rating by Yadav G
"Adalie's office and team (especially Sara) were incredibly attentive and responsive while we were dealing with a claim. They followed up with our claim handler, walked us through the details of our policy, and advocated for us throughout the process. Sara checked in repeatedly to make sure our needs were taken care of. They made a very stressful situation more manageable!"
We responded:
"Hi Yadav - Thank you for the review, and I'm glad that we could help make your claims process a smooth one. I'm glad that we could help make a very stressful situation more manageable, and if anything ever pops up in the future, don't hesitate to reach out to us at any time for guidance! - Adalie"
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Jenna Willis

April 17, 2025

5  out of  5
rating by Jenna Willis
"They made everything so easy! I love how personalized the process is and how friendly the people (Cheyenne) are, it makes me feel good about choosing them!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and found our process easy and personalized. We truly value your choice and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out! - Adalie "
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John Gogocha

April 16, 2025

5  out of  5
rating by John Gogocha
"Very helpful and courteous with all my insurance needs."
We responded:
"Thank you, John, for your very kind review! I'm thrilled to know that you found our service very helpful and courteous of your insurance needs. We strive to provide top-notch support, and your feedback is greatly appreciated. If you need any further assistance or have questions, please feel free to reach out. We're here to help! - Adalie"
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Onion cat

April 15, 2025

5  out of  5
rating by Onion cat
"She was very helpful and thorough. Very knowledgeable of the policies"
We responded:
""Thank you so much for your kind words! We’re thrilled to hear that you found our team member helpful and knowledgeable about our policies. Providing thorough and informative service is our top priority, and it’s great to know that we met your expectations. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!" - Adalie"
Profile photo of Corrie Anderson

Corrie Anderson

April 12, 2025

5  out of  5
rating by Corrie Anderson
"Cheyenne and the team are fantastic! I highly recommend them. Cheyenne took the time and made sure all my questions were answered and got my insurance for exactly what I needed. Saving me over $100 a month! Very happy that I actually get to talk to the same people every time!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that the team was able to assist you so effectively and save you money on your insurance. We know how important it is to form those personal relationships, which is definitely one of the greatest benefits of going local for your insurance needs! Your recommendation means a lot, and we look forward to continuing to serve you! - Adalie"
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inez Uzzell

April 12, 2025

5  out of  5
rating by inez Uzzell
"Wow..so kind,, professional and she knows her stuff!! Beyond helpful!!! Superstar!!!!"
We responded:
"Thank you for your fantastic review! We’re delighted to hear that you found our team member kind, professional, and knowledgeable. It’s wonderful to know that their efforts made such a positive impact on your experience. We truly appreciate your support and look forward to serving you again in the future! - Adalie "
Profile photo of Nadya Revelo

Nadya Revelo

April 4, 2025

5  out of  5
rating by Nadya Revelo
"Estoy conforme con el servicio"
We responded:
"¡Gracias, Nadya, por escribirnos una reseña tan amable! Me alegra mucho que hayamos podido ofrecerte el servicio que buscabas. ¡Contáctanos cuando quieras! - Adalie"
Profile photo of Ashley Elliott

Ashley Elliott

March 31, 2025

5  out of  5
rating by Ashley Elliott
"My experience with the State Farm office was nothing but great! They made the process so smooth and sent over emails of quotes right away for me to review."
We responded:
"I'm so thrilled you had such a great experience with our office! My team and I strive to make our customer's lives as easy as possible. Visit us, or call in, any time! - Adalie"
Profile photo of James Tout

James Tout

March 23, 2025

5  out of  5
rating by James Tout
"Great to work with. Clear and concise in explanations of coverage!"
We responded:
"I'm so thrilled to hear you had such clear and concise conversations with my team! We really appreciate the kind words! - Adalie "
Profile photo of Noah Bronnert

Noah Bronnert

March 20, 2025

5  out of  5
rating by Noah Bronnert
"Cheyenne was great to work with! She was very friendly and informative and made it super easy to transfer my insurance from out of state."
We responded:
"Hi Noah! I am so glad to hear that we were able to give you the help you were looking for and that out team could give you such great experience. Thank you for your feedback, give us a call if you have any questions! - Adalie"
Profile photo of Gregory Sioles

Gregory Sioles

March 14, 2025

5  out of  5
rating by Gregory Sioles
"Excellent agency, with friendly and responsive staff, top to bottom. Highly recommend them!"
We responded:
"Thank you for taking the time to leave us a review. I'm thrilled to hear you had a great experience with our team! You are welcome in our office, anytime! - Adalie"
Profile photo of Cora Winstead

Cora Winstead

March 10, 2025

5  out of  5
rating by Cora Winstead
"Had a great experience with Cheyenne getting my insurance switched over! She was very helpful and answered all my questions. Definitely recommend!"
We responded:
"Your recommendation means so much to us! I'm so glad you had such a wonderful experience with my team. Please reach out if you ever need anything! - Adalie "
Profile photo of Lagina Winders

Lagina Winders

February 25, 2025

5  out of  5
rating by Lagina Winders
"Excellent service provided!"
We responded:
"I'm thrilled you found our service to be so excellent! I love to hear that my team is giving each of our customers the wonderful experience they each deserve. Let us know if you ever need anything! - Adalie "
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Leah M

February 24, 2025

5  out of  5
rating by Leah M
"Stacy is super kind and very helpful, very easy to get set up as well! Highly recommended this company!!"
We responded:
"Thank you so much for your recommendation! I'm so glad you found our team to be so kind and helpful. You're welcome to visit our office or call in anytime! - Adalie"
Profile photo of Randal Martin

Randal Martin

February 21, 2025

5  out of  5
rating by Randal Martin
"She was very helpful in finding all of our savings and getting us the necessary coverages we need it."
We responded:
"Thank you for taking the time to write us a review, we so appreciate your feedback! I'm thrilled to hear we were able to find some savings for you and get you the coverage you needed. - Adalie "
Profile photo of Chocolatekiss

Chocolatekiss

February 20, 2025

5  out of  5
rating by Chocolatekiss
"Great customer service at this office"
We responded:
"I'm so glad you received good service from our team! We really appreciate customers like you. We're happy to talk to you anytime! - Adalie"
Profile photo of Ashley Carter

Ashley Carter

February 16, 2025

5  out of  5
rating by Ashley Carter
"My husband and I came in with multiple types of policies; home with expanded coverage due to a large detached garage, auto with youthful driver, jet ski with trailer, a utility trailer, and we are shopping for a new boat. Our previous insurance company’s service was leaving much to be desired after our agent had left the industry and we were reassigned. Lack of communication. Lack of clarity and transparency in rates. Our adult son was being rated against us even though he did not live with us and had his own policy/coverage elsewhere. When we decided we were less than satisfied we did all the shopping around that could be done. Kori (State Farm) was so clear, organized, and informed on the available policies within the company. All our questions were answered and we were asked great questions to help us know what risks we had and our mitigation options. Also, our pricing was great. While I love a good deal, I am very happy with the level of service that is being provided. Kori made the switch seamless and as effortless as possible."
We responded:
"Hi Ashley! I appreciate your amazing review and kind words about your experience with us. I am pleased to hear that we could give you the assistance you needed and make your switch as smooth as possible. Please give us a call if you have any questions! – Adalie"
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Jennifer Erb

February 7, 2025

5  out of  5
rating by Jennifer Erb
"Cara was helpful in getting our account information taken care of quickly! I appreciate the fast responses and willingness to help. Thank you Cara!"
We responded:
"Thank you for your feedback, Jennifer. I'm so glad to see your experience was worthy of 5 stars! Please let us know if you have any questions or need help with anything. We appreciate you and your business and look forward to working with you in the future! - Adalie "